info
The customer chooses the products and places the purchase order.
The seller of the ZV store accepts the purchase order and creates the invoice.
The amount of the purchase order is charged to the customer's credit card (if the payment method chosen by the customer is by bank transfer, the customer makes the payment).
Shipping with OUR GLS courier, the shipping costs are charged to the customer.
For each product, the minimum purchase quantity for each item is 3 pieces, the minimum order amount is 150 euros
shipment
All goods are shipped with GLS National Express Courier. Delivery is made in 5 working days throughout the national territory (excluding smaller islands and disadvantaged locations, 5 working days). For delivery times, Saturdays, Sundays and holidays should not be considered. Delivery times longer than those indicated depend on impediments encountered by the courier and are not to be considered binding for ZV ready fashion, however in case of inconvenience to the shipment you can contact us to request the tracking of the shipment and carry out the checks.
refunds
sorry we will not accept the refund from another country, only italy thank you
payments
We accept credit / debit cards belonging to Visa, Visa Electron, Poste Italiane, MasterCard also PAYPAL.
Security is extremely important to us, so we want you to know that your information will be encrypted and safe. We assume the risk of hacker attacks and possible fraud, so all credit and debit card payments are subject to validation and authorization by both you and your credit institution. Payments will be processed by the Nexi XPay platform, which always guarantees maximum security for online transactions.
As an additional payment method we accept bank transfer, with this payment method your order will be shipped only after our bank has a confirmed credit.